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Telecom Billing

Diksha's foundation and direction:

Diksha was envisioned in the early 2000 by the country's leading telecom professionals, who realised the need of providing a focussed and closed niche billing solution. We envisioned a solution that cuts across domains and geographies seamlessly. Bearing this aim and direction in mind, we have achieved exceptional technological brilliance to support major clients worldwide.

VisionOwing to our strong resource base, high commitment to quality and technical prowess we are at the forefront of consulting and product development in the Telecom-Cable billing space. Our enthusiastic and technically adept team has serviced all major SIs and Telecom across Asia-Pacific while rapidly expanding our operations base to service companies in the UK, USA, Europe and CALA region.

Our stack of IP products seamlessly integrate with the client’s existing ecosystem and helps automate various tasks which are traditionally most time consuming due to our impeccable tools and technology most of our deliveries have brought down the time for processes like Bill-run, Migrations, Issue resolutions etc. by more than 40%.

The ROI (return on investment) for our customers is what keeps us motivated to outperform ourselves each time. We thus believe in evolving, innovating and continuously developing our tools, keeping in mind the latest trends and technologies in the IT and Telecom-Cable industry

Mission

What defines Diksha?

  • Multiple Award winning organisation with a strong global presence and a proven track record of impeccable delivery
  • Global leaders in OSS/BSS design, development and implementation
  • Niche provider of Telecom-Cable OSS/BSS services and automation software products
  • Largest team of Kenan experts in Asia-Pacific
  • Delivering home-grown solutions across various functional domains and technologies
  • End to end solution and managed services for all billing, CRM and ERP challenges

Why choose Diksha?

Apart from being the global leaders and experts in our domain, here are the a few more reasons why we believe our customers choose us:

Values
  • Telecom-Cable OSS/BSS Experience and capability- We have over 12 years of Telecom-Cable OSS/BSS experience and a team that has worked across various operators. Our facilities are equipped with best-in-class resources and ensures 24x7 operations under any undue circumstance
  • Global Reach- With our global presence and local knowledge, our customers benefit from ‘True Global Delivery’. Diksha’s offices are in 4 international locations and to serve other regions better, we have strong channel partners with dominant local presence
  • Scalability- With our extensive telecom experience of cross-platform deliveries and large team of SMEs we can cross-train our resources, enabling us to scale immediately with ease and flexibility
  • IP Tools- We have our extensive IP tools stack which is based on our industry experience and caters to the prevalent industry pain points of effort and cost optimisation. We utilise these tools to excel in our engagements by providing best service at a lower cost through automation

Customer Speak
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  • "Engaging Diksha as service provider has turned out to be an excellent value proposition for us. Their consistency in terms of deliverables and ownership is quite remarkable."
    - APAC Based Telecom Operator
  • "... For us the key requirement was to setup an expert team of BSS professionals in a very short span of time. Diksha were able to achieve this with commendable ease and completed the project with 2 weeks to spare ..."
    - Leading Systems Integrator
  • "Diksha's team have been working very closely with us assisting with various project activities. They have played a critical role in the configuration design and implementation activities but additionally, we've had great service from test analysts, developers and solution designers across various project streams."
    - Renowned APAC Based Telco
  • "My management group here are very impressed with all of the Diksha team we've had on site and I have no hesitation in recommending them as very capable Kenan resources."
    - USA Based Telco
  • "Diksha has provided us with comprehensive support not only on the migration & upgrade but also on the integration of various systems that enabled us to meet fast growing business needs."
    - Leading Cable Services Provider
  • "Diksha have helped us in AD&M for over 4 years now. They have been able to improve efficiencies and reduce costs for us. The project managers are flexible, easy to work with and most importantly, listen to your needs. I would credit the entire success to them ..."
    - Pan-European Telecom Operator
  • "Diksha has shown diligence, hard work, consistent delivery and sincere partnership. Thanks to the team for spending long hours to ensure our collective success. I am very pleased and appreciative of all your contributions"
    - Leading Systems Integrator
  • "Congratulations to the team on technical expertise, for tireless follow-ups and agility to adapt to a rapidly changing environment making this achievement quite remarkable!!!!"
    - Leading Cable Services Provider
  • "I would like to thank Diksha team which supported us for the successful delivery of the STAR project. The go live of the STAR project was an absolute success and the contribution from Diksha team towards this was excellent. I have no qualms in recommending Diksha."
    - Leading Systems Integrator
  • "Willingness to work with me to adjust work schedules, allocation of resources and dollars of cost are the factors I like the most about Diksha because of which I would like to engage them ..."
    - Leading Systems Integrator
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